Supplier Management Service

Before selecting a supplier management program, here are 10, 11 questions to consider.

1. How Does the Software Collect and Distribute Information Into Meaningful Data Sets?
Contractor and supplier data is only useful when it can be interpreted by your business. Will the solution allow for data to be easily visualized by your management team in real-time? This is a necessity in today’s fast-paced world.

2. How Are Regulatory Requirements Managed Across Contractor Types?
Compliance management issues and risks grow as supply chains grow. A customized solution that allows for regulatory requirements across a range of industries and supply chains is optimal.

3. Is the Software Able to Be Configured to My Business’s Needs?
One-size-fits-all software solutions leave out key components that allow your business to excel. Dynamic factors need to be addressed, and a unique solution that can be configured to your business is optimal.

4. How Reliable and Tested is the Software?
Supplier management software needs to be reliable and thoroughly tested in the field before it can be trusted with your data. Availability and disaster recovery plans should be in place to restore all data in case of corruption or outages. If an outage occurs, redundancy measures should be in place, so your organization can continue to access the data required to run smoothly.

5. What Security Measures Does the Software Incorporate?
Insecure data can lead to business liability. Software should include encrypted data and strict-level access for authenticated users. Security measures and controls must be in place to keep sensitive data away from prying eyes.

6. Can the Solution Be Integrated Into Current Systems?
Current ERP or in-house systems (such as SAP or Oracle) that may already be in place will need to have an easy integration method with the new supplier and contractor software. Two-way data integration will allow for the utmost in user-flexibility and efficiency.

7. Are Roles Able to be Created?
Administrators should be able to create roles allowing certain people or groups to access, view, edit and delete data as necessary. A system must be in place to log all data changes and restore previous data points mistakenly deleted by unauthorized user access.

8. What Infrastructure Runs the Software?
Infrastructure that is meant to easily scale with a business’ needs and includes redundancy is a good start. Security measures, communication protocols and development life cycles should all be discussed to ensure the solution is robust and meets the standards of your team.

9. Is the Management System Easy to Access?
High adoption within a company requires easy-to-access software. Web-based applications are optimal and allow for the easiest adoption among an organization.

10. Does the Software Come With Licenses?
Software that comes with licenses means further overhead. Will each user need a separate license to access the information? Is there a renewal cycle and if so at what interval?

11. What Level of Support Is Offered?
Implementation and training support should be offered. A solutions provider should offer best practices and help bridge the gap between suppliers and contractors to quickly learn to use the software effectively.

The BROWZ product suite addresses your supplier management needs related to qualifying new suppliers, identifying risk within your supply chain, managing employee-level data, conducting safety auditing, and sourcing new suppliers. Click here to learn more about BROWZ contractor management services.

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