BNSF Video Testimonial
Once we got to know more about BROWZ and understand the compliance monitoring services that offered, that really gave us a lot confidence in doing something new that, "Hey, we're not going to be in this alone."
Well, that was one of the huge selling points for us with BROWZ. We had the vision of where we wanted to go, and some of the other companies had more of a cookie cutter approach. BROWZ came in and said, "Okay. Well, help us understand. What are your supply requirements? We can build a system to meet your needs." That was just huge.
We had worked with our internal people at BNSF to develop a supplier governance model, but then what BROWZ did was they put that model and a web-based system to where the supplier can easily go in and understand what our expectations are of them, which we did talk to them about in advance, and they can understand what we're wanting and then easily upload it. Then we can go in and review that information.
I think when we first put out the RFP, this is uncharted territory for us, so we didn't know what to expect. A lot of the companies that we had put it out to, all they really were was a document web-based repository service. Once we got to know more about BROWZ and understand the compliance monitoring services that you also offer, that really gave us a lot confidence in doing something new that, "Hey, we're not going to be in this alone." We have this company and not only is it an application, there's a service, and they can support us. Not even just us, our suppliers.
This is something new for BNSF and also for our suppliers. Having that extra help of our BROWZ representative talking them through what we're wanting from them has been very beneficial. With BROWZ, we don't feel like we're in this alone. We feel like we have a real partner with BROWZ, that BROWZ has taken the time to understand what our vision is and build a system that meets our needs. They can help you. They can help you understand if the supplier provides something and it totally meets our requirements, there's nothing more for you to do.